:root{--nx-navy: #0a2d8f;--nx-blue: #006cff;--nx-teal: #599e9f;--nx-mist: #e6edf7;--brand-primary: var(--nx-blue);--brand-accent: #ffffff;--nx-white: #ffffff;--nx-white-a10: rgb(255 255 255 / .1);--nx-white-a16: rgb(255 255 255 / .16);--nx-slate-08: #0f172a;--nx-slate-12: #172033;--nx-slate-16: #1e293b;--nx-slate-22: #25344d;--nx-slate-27: #334155;--nx-slate-36: #475569;--nx-slate-40: #526071;--nx-slate-41: #55627a;--nx-slate-47: #627086;--nx-slate-48: #64748b;--nx-slate-61: #8894ab;--nx-slate-66: #94a3b8;--nx-slate-85: #cbd5e1;--nx-slate-85b: #c9d6ee;--nx-slate-86: #c7d7f2;--nx-slate-88: #d6deea;--nx-slate-90: #dbe4f3;--nx-slate-91: #dfe5ef;--nx-slate-91b: #dce6f5;--nx-slate-94: #e8edf5;--nx-slate-95b: #eaf2ff;--nx-slate-95: #eef2f8;--nx-slate-96c: #eef2ff;--nx-slate-96: #eef5ff;--nx-slate-96b: #f1f5f9;--nx-slate-98b: #f5f9ff;--nx-slate-98: #f8fafd;--nx-slate-08-a40: rgb(15 22 41 / .4);--nx-slate-08-a35: rgb(15 22 41 / .35);--nx-slate-08-a12: rgb(15 23 42 / .12);--nx-slate-08-a08: 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var(--nx-slate-88);--color-border-strong: var(--nx-slate-85);--color-info-border: var(--nx-blue-76);--color-danger-border: var(--nx-red-86);--color-success-border: var(--nx-green-89);--color-page: var(--nx-mist);--color-focus: var(--brand-primary);--radius-xs: 4px;--radius-sm: 6px;--radius-md: 8px;--radius-lg: 12px;--radius-pill: 999px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 24px;--space-6: 32px;color:var(--color-text);background:var(--nx-mist);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh}a{color:inherit;text-decoration:none}button{font:inherit}:where(a,button,input,select,textarea,summary,[tabindex],[role=button]):focus-visible{outline:2px solid var(--color-focus);outline-offset:2px}._sidebar_1arbl_183 :where(a,button):focus-visible{outline-color:var(--color-on-accent)}._portal-search_1arbl_188:focus-within,._cmdk-input-row_1arbl_189:focus-within{outline:2px solid var(--color-focus);outline-offset:-2px}._visually-hidden_1arbl_194{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}._screen-center_1arbl_206,._login-page_1arbl_207{min-height:100vh;display:grid;place-items:center;padding:24px}._login-panel_1arbl_214{width:min(440px,100%);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);padding:32px;box-shadow:0 18px 50px var(--nx-blue-17-a08)}._login-panel_1arbl_214 h1{margin:6px 0 12px;font-size:28px;line-height:1.15}._login-panel_1arbl_214 p{margin:0 0 24px;color:var(--nx-slate-40);line-height:1.6}._auth-status-panel_1arbl_235{position:relative}._auth-status-icon_1arbl_239,._access-denied-icon_1arbl_240{width:42px;height:42px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-md);background:var(--nx-amber-98);color:var(--nx-orange-46);margin-bottom:14px}._auth-status-details_1arbl_252,._access-denied-details_1arbl_253{padding:12px;border:1px solid var(--nx-amber-88);border-radius:var(--radius-sm);background:var(--nx-amber-98);color:var(--nx-orange-30);font-size:13px;line-height:1.45;overflow-wrap:anywhere}._auth-error-actions_1arbl_264{display:flex;flex-wrap:wrap;gap:10px}._loading-card_1arbl_270{display:inline-flex;align-items:center;gap:10px;min-height:48px;padding:0 18px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--nx-slate-40);font-weight:700;box-shadow:0 18px 50px 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var(--nx-teal)}._main_1arbl_392{min-width:0;padding:28px}._topbar_1arbl_397{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:24px}._topbar_1arbl_397 h1{margin:2px 0 0;font-size:28px}._eyebrow_1arbl_410{margin:0;color:var(--nx-slate-40);font-size:12px;font-weight:800;letter-spacing:0;text-transform:uppercase}._session-menu_1arbl_419{display:flex;align-items:center;gap:10px;color:var(--nx-slate-40)}._icon-button_1arbl_426{width:36px;height:36px;display:inline-grid;place-items:center;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--nx-slate-22);cursor:pointer}._icon-button_1arbl_426._danger_1arbl_338{color:var(--color-danger-text)}._icon-button_1arbl_426._danger_1arbl_338:hover{border-color:var(--nx-red-80);background:var(--color-danger-surface)}._icon-button_1arbl_426:disabled{opacity:.65;cursor:not-allowed}._surface_1arbl_452{background:var(--color-surface);border:1px solid 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span,._asset-assignment-row_1arbl_673 span,._asset-software-row_1arbl_674 span,._ticket-asset-item_1arbl_675 span{color:var(--color-text-muted);font-size:13px}._asset-assignment-row_1arbl_673,._asset-software-row_1arbl_674{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:10px;align-items:center;padding:12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._asset-assignment-row_1arbl_673>div,._asset-software-row_1arbl_674>div{display:grid;gap:4px;min-width:0}._asset-software-list_1arbl_699{display:grid;gap:8px}._asset-software-form_1arbl_704{display:grid;grid-template-columns:repeat(2,minmax(0,1fr)) auto;gap:10px;align-items:end;margin-top:10px}._ticket-asset-item-row_1arbl_712{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:center}._ticket-asset-item_1arbl_675{display:grid;gap:4px;padding:10px 12px;border:1px solid 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340px;gap:16px;align-items:start}._agent-queue-column_1arbl_834{display:grid;gap:12px;min-width:0}._agent-queue-panel_1arbl_840{min-width:0;overflow-x:auto}._queue-pagination_1arbl_845{display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:flex-end}._queue-pagination_1arbl_845 label{display:inline-flex;gap:8px;align-items:center;color:var(--color-text-muted);font-size:13px;font-weight:700}._queue-pagination_1arbl_845 select{min-height:34px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:6px 28px 6px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._portal-ticket-list_1arbl_872{display:grid;gap:12px}._portal-ticket-item_1arbl_877{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:18px;align-items:center;min-height:104px;padding:16px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._portal-ticket-item_1arbl_877:hover{border-color:var(--color-info-border);background:var(--color-info-surface)}._portal-ticket-item_1arbl_877 strong{display:block;margin-top:4px;color:var(--color-text)}._portal-ticket-item_1arbl_877 p{margin:7px 0 0;color:var(--color-text-muted);line-height:1.5;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}._portal-ticket-meta_1arbl_910{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}._ticket-row_1arbl_917{display:grid;grid-template-columns:90px minmax(180px,1.4fr) 130px 110px 110px minmax(120px,.8fr);gap:14px;align-items:center;min-height:52px;padding:0 14px;border-bottom:1px solid var(--color-border-subtle);color:var(--color-text-secondary)}._ticket-row_1arbl_917:last-child{border-bottom:0}._ticket-row_1arbl_917:not(._ticket-row-head_1arbl_932):hover{background:var(--color-surface-subtle)}._ticket-row_1arbl_917:not(._ticket-row-head_1arbl_932)._active_1arbl_385{background:var(--color-info-surface);box-shadow:inset 3px 0 0 var(--brand-primary)}._ticket-row_1arbl_917[role=button]{cursor:pointer}._ticket-row-head_1arbl_932{min-height:42px;background:var(--color-surface-muted);color:var(--color-text-muted);font-size:12px;font-weight:800;text-transform:uppercase}._agent-ticket-row_1arbl_954{grid-template-columns:var(--agent-row-columns, 28px 90px minmax(180px, 1.4fr) 130px 110px 110px minmax(120px, .8fr) minmax(120px, .8fr))}._agent-ticket-row_1arbl_954 input[type=checkbox]{width:16px;height:16px}._ticket-preview-panel_1arbl_963{position:sticky;top:18px;display:grid;grid-template-columns:minmax(0,1fr);gap:14px;min-width:0;padding:16px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface)}._ticket-preview-header_1arbl_977{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}._ticket-preview-header_1arbl_977 h3,._ticket-preview-panel_1arbl_963 h4,._ticket-preview-panel_1arbl_963 p{margin:0}._ticket-preview-header_1arbl_977 h3{margin-top:3px;font-size:20px}._ticket-preview-panel_1arbl_963 h4{font-size:16px;line-height:1.35}._ticket-preview-panel_1arbl_963 p{color:var(--nx-slate-36);line-height:1.6;overflow:hidden;display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical}._ticket-preview-notice_1arbl_1009{display:flex;align-items:center;justify-content:space-between;gap:10px;min-height:40px;padding:9px 10px;border:1px solid var(--nx-green-92);border-radius:var(--radius-md);background:var(--nx-green-98b);color:var(--nx-green-37);font-size:13px;font-weight:800}._ticket-preview-notice_1arbl_1009._error_1arbl_787{border-color:var(--color-danger-border);background:var(--color-danger-surface);color:var(--color-danger-text)}._ticket-preview-notice_1arbl_1009 button{display:inline-grid;place-items:center;width:26px;height:26px;border:0;border-radius:var(--radius-sm);background:transparent;color:inherit;cursor:pointer}._ticket-preview-notice_1arbl_1009 button:hover{background:var(--nx-slate-08-a08)}._ticket-preview-metrics_1arbl_1046{display:flex;flex-wrap:wrap;gap:8px;align-items:center}._ticket-preview-metrics_1arbl_1046>span:not(._status-chip_1arbl_1053):not(._sla-badge_1arbl_1053){display:inline-flex;align-items:center;min-height:28px;padding:0 9px;border:1px solid var(--color-border-medium);border-radius:var(--radius-pill);background:var(--color-surface-subtle);color:var(--nx-slate-36);font-size:12px;font-weight:800;text-transform:uppercase}._ticket-preview-facts_1arbl_1067{display:grid;gap:10px;margin:0}._ticket-preview-facts_1arbl_1067 div{display:grid;gap:4px;padding:10px;border:1px solid var(--color-border-subtle);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ticket-preview-facts_1arbl_1067 dt{display:inline-flex;align-items:center;gap:6px;color:var(--color-text-muted);font-size:12px;font-weight:800;text-transform:uppercase}._ticket-preview-facts_1arbl_1067 dd{margin:0;color:var(--color-text);font-weight:700}._ticket-preview-actions_1arbl_1098{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}._ticket-preview-actions_1arbl_1098 ._secondary-button_1arbl_318{justify-content:center;min-height:38px}._ticket-preview-reply_1arbl_1109{display:grid;grid-template-columns:minmax(0,1fr);gap:8px;padding-top:2px}._ticket-preview-reply-head_1arbl_1116{display:flex;align-items:center;justify-content:space-between;gap:10px}._ticket-preview-reply_1arbl_1109 label{color:var(--nx-slate-36);font-size:12px;font-weight:800;text-transform:uppercase}._ticket-preview-reply-mode_1arbl_1130{display:inline-grid;grid-template-columns:repeat(2,minmax(0,1fr));min-height:30px;padding:2px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ticket-preview-reply-mode_1arbl_1130 button{min-width:72px;border:0;border-radius:var(--radius-sm);background:transparent;color:var(--color-text-muted);font:inherit;font-size:12px;font-weight:800;cursor:pointer}._ticket-preview-reply-mode_1arbl_1130 button._active_1arbl_385{background:var(--color-surface);color:var(--nx-navy);box-shadow:0 1px 2px var(--nx-slate-08-a12)}._ticket-preview-reply-mode_1arbl_1130 button:disabled{cursor:not-allowed;opacity:.65}._ticket-preview-reply_1arbl_1109 textarea{width:100%;resize:vertical;min-height:96px;border:1px solid var(--color-border-strong);border-radius:var(--radius-md);padding:10px 12px;color:var(--color-text);background:var(--color-surface);font:inherit;line-height:1.5}._ticket-preview-reply_1arbl_1109 textarea:focus{border-color:var(--brand-primary);outline:3px solid var(--nx-blue-49-a16)}._reply-macro-panel_1arbl_1181{display:grid;gap:8px;padding:10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._reply-macro-row_1arbl_1190,._reply-macro-actions_1arbl_1191,._reply-macro-save_1arbl_1192{display:flex;flex-wrap:wrap;gap:8px;align-items:center}._reply-macro-row_1arbl_1190 select,._reply-macro-actions_1arbl_1191 select,._reply-macro-actions_1arbl_1191 input,._reply-macro-save_1arbl_1192 input{min-height:34px;min-width:0;flex:1 1 120px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:0 10px;background:var(--color-surface);color:var(--color-text);font:inherit}._reply-macro-save_1arbl_1192 input{flex-basis:180px}._ticket-preview-reply-actions_1arbl_1218{display:flex;align-items:center;justify-content:flex-end;gap:8px}._preview-file-input_1arbl_1225{flex:1 1 auto;min-width:0;min-height:40px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:7px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._preview-file-input_1arbl_1225::file-selector-button{min-height:28px;margin-right:10px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--color-text);font:inherit;font-weight:800;cursor:pointer}._preview-file-input_1arbl_1225:disabled{cursor:not-allowed;opacity:.65}._preview-file-input_1arbl_1225._loading_1arbl_270{border-color:var(--color-info-border);background:var(--color-info-surface)}._comment-file-input_1arbl_1259{max-width:360px}._uploading-inline_1arbl_1263{display:inline-flex;align-items:center;gap:6px;color:var(--nx-navy);font-size:13px;font-weight:800}._ticket-preview-reply-actions_1arbl_1218 ._primary-button_1arbl_292{flex:0 0 auto}._ticket-preview-activity_1arbl_1276{display:grid;gap:10px;padding-top:2px}._ticket-preview-section-header_1arbl_1282{display:flex;align-items:center;justify-content:space-between;gap:10px}._ticket-preview-section-header_1arbl_1282 h4{margin:0;color:var(--color-text);font-size:15px}._ticket-preview-section-header_1arbl_1282 span{display:inline-flex;align-items:center;justify-content:center;min-width:28px;min-height:24px;padding:0 8px;border-radius:var(--radius-pill);background:var(--color-surface-muted);color:var(--nx-slate-36);font-size:12px;font-weight:800}._ticket-preview-activity-list_1arbl_1309{display:grid;gap:8px}._ticket-preview-activity-item_1arbl_1314{display:grid;gap:6px;padding:10px;border:1px solid var(--color-border-subtle);border-left-width:4px;border-radius:var(--radius-md);background:var(--color-surface)}._ticket-preview-activity-item_1arbl_1314 div{display:flex;justify-content:space-between;gap:10px}._ticket-preview-activity-item_1arbl_1314 strong{color:var(--color-text);font-size:13px}._ticket-preview-activity-item_1arbl_1314 span,._ticket-preview-activity-item_1arbl_1314 small{color:var(--color-text-muted);font-size:12px;white-space:nowrap}._ticket-preview-activity-item_1arbl_1314 p{display:-webkit-box;margin:0;overflow:hidden;color:var(--nx-slate-36);font-size:13px;line-height:1.45;-webkit-box-orient:vertical;-webkit-line-clamp:2}._ticket-preview-activity-files_1arbl_1353{display:flex;flex-wrap:wrap;gap:6px}._ticket-preview-activity-files_1arbl_1353 button{max-width:100%;min-height:30px;overflow:hidden;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);padding:0 8px;background:var(--color-surface-subtle);color:var(--nx-navy);font:inherit;font-size:12px;font-weight:800;text-overflow:ellipsis;white-space:nowrap;cursor:pointer}._ticket-preview-activity-files_1arbl_1353 button:hover{border-color:var(--color-info-border);background:var(--color-info-surface)}._ticket-preview-activity-files_1arbl_1353 button:disabled{cursor:progress;opacity:.7}._queue-toolbar_1arbl_1386{display:grid;grid-template-columns:minmax(220px,1.3fr) repeat(6,minmax(120px,1fr)) auto;gap:10px;align-items:center}._queue-toolbar_1arbl_1386 select,._queue-toolbar_1arbl_1386 input{width:100%;min-height:38px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:8px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._queue-search_1arbl_1405{display:grid;grid-template-columns:auto minmax(0,1fr);gap:8px;align-items:center;min-height:38px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:0 10px;background:var(--color-surface)}._queue-search_1arbl_1405 input{min-height:36px;border:0;padding:0}._status-chip_1arbl_1053,._priority_1arbl_1424,._sla-badge_1arbl_1053{width:fit-content;padding:4px 8px;border-radius:var(--radius-pill);font-size:12px;font-weight:800;text-transform:capitalize}._status-chip_1arbl_1053{background:var(--color-surface-muted);color:var(--nx-slate-36)}._priority-low_1arbl_1439{background:var(--color-success-surface);color:var(--color-success-text)}._priority-medium_1arbl_1444{background:var(--color-warning-surface);color:var(--nx-orange-45)}._priority-high_1arbl_1449{background:var(--color-danger-surface);color:var(--color-danger-text)}._priority-critical_1arbl_1454{background:var(--nx-red-10);color:var(--color-on-accent)}._sla-none_1arbl_1459,._sla-paused_1arbl_1460{background:var(--color-surface-muted);color:var(--color-text-muted)}._sla-ok_1arbl_1465,._sla-met_1arbl_1466{background:var(--color-success-surface);color:var(--color-success-text)}._sla-risk_1arbl_1471{background:var(--color-warning-surface);color:var(--nx-orange-45)}._sla-breached_1arbl_1476{background:var(--color-danger-surface);color:var(--color-danger-text)}._sla-prediction-badge_1arbl_1481{display:grid;gap:4px;padding:10px 12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._sla-prediction-headline_1arbl_1490{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:4px 10px}._sla-prediction-label_1arbl_1498{font-size:13px;font-weight:800}._sla-prediction-eta_1arbl_1503{font-size:12px;font-weight:700}._sla-prediction-rationale_1arbl_1508{color:var(--color-text-muted);font-size:12px;line-height:1.5}._sla-prediction-risk_1arbl_1514{border-color:var(--nx-red-87);background:var(--color-danger-surface)}._sla-prediction-risk_1arbl_1514 ._sla-prediction-label_1arbl_1498,._sla-prediction-risk_1arbl_1514 ._sla-prediction-eta_1arbl_1503{color:var(--color-danger-text)}._sla-prediction-muted_1arbl_1524{border-color:var(--color-border);background:var(--color-surface-subtle)}._sla-prediction-muted_1arbl_1524 ._sla-prediction-label_1arbl_1498,._sla-prediction-muted_1arbl_1524 ._sla-prediction-eta_1arbl_1503{color:var(--color-text-muted)}._form-grid_1arbl_1534{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}._form-grid_1arbl_1534 label{display:grid;gap:7px;color:var(--color-text-secondary);font-size:14px;font-weight:700}._form-fieldset_1arbl_1548{margin:0;border:1px solid var(--color-border);border-radius:var(--radius-md);padding:14px}._form-fieldset_1arbl_1548 legend{padding:0 6px;color:var(--color-text-secondary);font-size:14px;font-weight:800}._condition-grid_1arbl_1562{display:grid;grid-template-columns:minmax(120px,1fr) 160px minmax(120px,1fr);gap:10px}._workflow-builder-list_1arbl_1568{display:grid;gap:10px}._condition-grid-with-action_1arbl_1573{grid-template-columns:minmax(120px,1fr) 160px minmax(120px,1fr) auto}._action-grid-with-action_1arbl_1577{grid-template-columns:180px minmax(0,1fr) auto}._action-param-control_1arbl_1581{min-width:0}._action-param-stack_1arbl_1585{display:grid;gap:8px;min-width:0}._builder-add_1arbl_1591{margin-top:10px}._span-wide_1arbl_1595{grid-column:span 2}._single-column_1arbl_1599{grid-template-columns:1fr}._checkbox-row_1arbl_1603{align-content:center;grid-template-columns:auto 1fr}._checkbox-row_1arbl_1603 input{width:16px;height:16px}._form-grid_1arbl_1534 input,._form-grid_1arbl_1534 select,._form-grid_1arbl_1534 textarea,._comment-form_1arbl_1616 textarea{width:100%;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px 12px;color:var(--color-text);background:var(--color-surface);font:inherit}._form-grid_1arbl_1534 textarea,._comment-form_1arbl_1616 textarea{resize:vertical}._span-2_1arbl_1631{grid-column:span 2}._form-actions_1arbl_1635{display:flex;justify-content:flex-end;gap:10px}._toolbar-actions_1arbl_1641{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:10px}._toolbar-actions_1arbl_1641 select{min-width:190px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:9px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._checkbox-label_1arbl_1659{display:inline-flex;align-items:center;gap:8px}._checkbox-label_1arbl_1659 input{width:16px;height:16px}._day-picker_1arbl_1670{display:flex;flex-wrap:wrap;gap:8px}._day-picker_1arbl_1670 label{display:inline-flex;align-items:center;gap:6px;min-height:34px;padding:0 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--color-text-secondary);font-size:13px;font-weight:700}._day-picker_1arbl_1670 input{width:14px;height:14px}._calendar-holidays_1arbl_1695{display:grid;gap:10px;padding-top:8px;border-top:1px solid var(--color-border-subtle)}._calendar-holidays_1arbl_1695 h3{margin:0;color:var(--color-text);font-size:15px}._holiday-form_1arbl_1708,._holiday-row_1arbl_1709{display:grid;grid-template-columns:150px minmax(0,1fr) 120px 120px auto;gap:8px;align-items:center}._holiday-list_1arbl_1716,._sla-recalculation_1arbl_1721{display:grid;gap:8px}._holiday-row_1arbl_1709{min-height:38px;padding:8px 10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._holiday-row_1arbl_1709 span{color:var(--nx-slate-40);font-size:13px}._segmented-control_1arbl_1739{display:inline-flex;padding:3px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._segmented-control_1arbl_1739 button{min-width:44px;min-height:32px;border:0;border-radius:var(--radius-sm);background:transparent;color:var(--nx-slate-40);font:inherit;font-weight:800;cursor:pointer}._segmented-control_1arbl_1739 button._active_1arbl_385{background:var(--color-surface);color:var(--nx-navy);box-shadow:0 1px 3px var(--nx-slate-08-a12)}._row-actions_1arbl_1765{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}._saved-view-panel_1arbl_1772{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;padding:10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._saved-view-list_1arbl_1783,._saved-view-form_1arbl_1784,._saved-view-chip_1arbl_1785{display:flex;flex-wrap:wrap;align-items:center;gap:8px}._saved-view-chip_1arbl_1785{min-height:34px;padding:3px 4px 3px 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface)}._saved-view-chip_1arbl_1785._active_1arbl_385{border-color:var(--color-info-border);background:var(--color-info-surface)}._saved-view-chip_1arbl_1785>button:first-child{border:0;background:transparent;color:var(--nx-navy);font:inherit;font-weight:800;cursor:pointer}._saved-view-form_1arbl_1784 input{min-height:34px;min-width:min(220px,100%);padding:0 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface)}._column-picker_1arbl_1823{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface)}._column-picker_1arbl_1823 label{display:inline-flex;align-items:center;gap:6px;min-height:30px;color:var(--nx-slate-36);font-size:13px;font-weight:800}._bulk-action-bar_1arbl_1844{align-items:center}._bulk-selection-summary_1arbl_1848{display:inline-flex;align-items:center;min-height:34px;padding:0 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--nx-slate-22);font-size:13px;font-weight:800}._section-gap-small_1arbl_1861{margin-top:12px}._approval-comment_1arbl_1865{margin-bottom:14px}._detail-layout_1arbl_1869{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}._back-link_1arbl_1876{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:0 14px;margin-bottom:18px;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--nx-slate-22);font-weight:700}._back-link_1arbl_1876:hover{border-color:var(--color-info-border);color:var(--nx-navy);background:var(--color-info-surface)}._ticket-title-row_1arbl_1896{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}._ticket-title-row_1arbl_1896 h2{margin:2px 0 0;font-size:24px}._ticket-command-strip_1arbl_1908{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:16px;padding:12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ticket-command-metrics_1arbl_1920,._ticket-command-actions_1arbl_1921{display:flex;align-items:center;flex-wrap:wrap;gap:8px}._ticket-command-metrics_1arbl_1920 span:not(._status-chip_1arbl_1053){display:inline-flex;align-items:center;min-height:28px;padding:0 9px;border:1px solid var(--color-border-medium);border-radius:var(--radius-pill);background:var(--color-surface);color:var(--nx-slate-36);font-size:12px;font-weight:800;text-transform:capitalize}._ticket-command-actions_1arbl_1921 ._secondary-button_1arbl_318{min-height:32px}._ticket-state-resolved_1arbl_1946,._ticket-state-closed_1arbl_1947{background:var(--color-success-surface);color:var(--color-success-text)}._ticket-state-pending_requester_1arbl_1952,._ticket-state-pending_internal_1arbl_1953{background:var(--color-warning-surface);color:var(--nx-orange-45)}._ticket-state-cancelled_1arbl_1958{background:var(--color-danger-surface);color:var(--color-danger-text)}._ticket-description_1arbl_1963{margin:18px 0 24px;color:var(--color-text-secondary);line-height:1.7;white-space:pre-wrap}._ticket-subsection_1arbl_1970{display:grid;gap:12px;margin:0 0 24px}._ticket-subsection_1arbl_1970 ._section-header_1arbl_493{margin-bottom:0}._ticket-subsection_1arbl_1970 h3{margin:0;font-size:16px}._attachment-list_1arbl_1985{display:grid;gap:8px}._attachment-item_1arbl_1990{width:100%;padding:12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle);color:var(--color-text-secondary)}._attachment-open_1arbl_1999{min-width:0;display:grid;gap:5px;border:0;padding:0;background:transparent;color:inherit;text-align:left;cursor:pointer}._attachment-item_1arbl_1990:hover{border-color:var(--color-info-border);background:var(--color-info-surface)}._attachment-open_1arbl_1999 strong,._attachment-open_1arbl_1999 span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._attachment-open_1arbl_1999 span{color:var(--color-text-muted);font-size:13px}._file-picker_1arbl_2028{min-width:0;min-height:42px;display:inline-flex;align-items:center;gap:8px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px 12px;color:var(--color-text);background:var(--color-surface);font:inherit;font-weight:700;cursor:pointer}._file-picker_1arbl_2028._compact_1arbl_312{min-height:40px}._file-picker_1arbl_2028 span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._file-picker_1arbl_2028:hover{border-color:var(--color-info-border);background:var(--color-surface-subtle)}._file-picker_1arbl_2028:disabled{cursor:not-allowed;opacity:.65}._file-picker_1arbl_2028._loading_1arbl_270{color:var(--nx-navy);border-color:var(--color-info-border);background:var(--color-info-surface);cursor:progress}._spin-icon_1arbl_2071{animation:_spin_1arbl_2071 .85s linear infinite;flex:0 0 auto}@keyframes _spin_1arbl_2071{to{transform:rotate(360deg)}}._timeline_1arbl_2082{display:grid;gap:12px;margin:0 0 18px}._timeline-toolbar_1arbl_2088{display:grid;grid-template-columns:minmax(220px,1fr) 160px auto auto auto;gap:10px;align-items:end;margin:0 0 12px}._timeline-toolbar_1arbl_2088 label{display:grid;gap:5px;color:var(--nx-slate-36);font-size:12px;font-weight:800;text-transform:uppercase}._timeline-toolbar_1arbl_2088 input,._timeline-toolbar_1arbl_2088 select{min-height:36px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:8px 10px;color:var(--color-text);background:var(--color-surface);font:inherit;text-transform:none}._timeline-system-toggle_1arbl_2117{align-self:center;min-height:36px;color:var(--nx-slate-36);text-transform:none}._timeline-filter-bar_1arbl_2124{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 14px}._timeline-filter-bar_1arbl_2124 button{display:inline-flex;align-items:center;gap:7px;min-height:34px;padding:0 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface);color:var(--nx-slate-40);font:inherit;font-size:13px;font-weight:800;cursor:pointer}._timeline-filter-bar_1arbl_2124 button._active_1arbl_385{border-color:var(--color-info-border);background:var(--color-info-surface);color:var(--nx-navy)}._timeline-filter-bar_1arbl_2124 button span{min-width:20px;min-height:20px;padding:1px 6px;border-radius:var(--radius-pill);background:var(--color-surface-muted);color:var(--nx-slate-36);font-size:12px;text-align:center}._timeline-filter-bar_1arbl_2124 button._active_1arbl_385 span{background:var(--color-surface);color:var(--nx-navy)}._timeline-item_1arbl_2169{border:1px solid 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span{color:var(--color-text-muted);font-size:13px;line-height:1.5}._status-pill-ok_1arbl_2485{border-color:var(--color-success-border);background:var(--color-success-surface);color:var(--nx-green-37)}._status-pill-warning_1arbl_2491{border-color:var(--nx-amber-91);background:var(--color-warning-surface);color:var(--color-warning-text)}._helper-text_1arbl_2497{color:var(--color-text-muted);font-size:12px;line-height:1.5}._satisfaction-rating-buttons_1arbl_2503{display:flex!important;gap:6px}._satisfaction-rating-buttons_1arbl_2503 button{width:34px;height:34px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--nx-slate-66);cursor:pointer}._satisfaction-rating-buttons_1arbl_2503 button._active_1arbl_385{border-color:var(--nx-amber-72);background:var(--nx-amber-98);color:var(--nx-orange-60)}._satisfaction-rating-buttons_1arbl_2503 button:disabled{cursor:default;opacity:.75}._quick-actions_1arbl_2532{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}._ai-assist-panel_1arbl_2538 ._quick-actions_1arbl_2532{grid-template-columns:repeat(2,minmax(0,1fr))}._ai-result_1arbl_2542{display:grid;gap:6px;padding:10px 12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ai-result_1arbl_2542 p{margin:0;color:var(--color-text-secondary);line-height:1.55;white-space:pre-wrap}._ai-result_1arbl_2542 span,._ai-result_1arbl_2542 a{color:var(--color-text-muted);font-size:13px}._ai-result_1arbl_2542 a:hover{color:var(--nx-navy)}._suggestion-ledger-row_1arbl_2568{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:10px;padding-top:8px;border-top:1px solid 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minmax(0,1fr);gap:12px;padding:12px 0;border-bottom:1px solid var(--nx-slate-96b)}@media(max-width:760px){._review-input_1arbl_4306{grid-template-columns:1fr}}._muted-text_1arbl_4321{color:var(--color-text-muted)}._query-error_1arbl_4326{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border:1px solid var(--color-danger-border);border-radius:var(--radius-sm)}._internal-note_1arbl_4338 textarea{border-color:var(--nx-amber-76);background:var(--color-warning-surface)}._internal-note-banner_1arbl_4343{padding:6px 10px;border:1px solid var(--nx-amber-90);border-radius:var(--radius-sm);background:var(--color-warning-surface);color:var(--nx-orange-38b);font-size:13px;font-weight:700}._button-row_1arbl_4354{display:flex;flex-wrap:wrap;align-items:center;gap:8px}._form-stack_1arbl_4361{display:grid;gap:16px}._form-stack_1arbl_4361>label:not(._checkbox-row_1arbl_1603){display:grid;gap:7px;color:var(--color-text-secondary);font-size:14px;font-weight:700}._form-stack_1arbl_4361>label:not(._checkbox-row_1arbl_1603)>input,._form-stack_1arbl_4361>label:not(._checkbox-row_1arbl_1603)>select,._form-stack_1arbl_4361>label:not(._checkbox-row_1arbl_1603)>textarea{width:100%;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px 12px;color:var(--color-text);background:var(--color-surface);font:inherit}._form-stack_1arbl_4361>label>textarea{resize:vertical}._form-stack_1arbl_4361>button{justify-self:start}._form-stack_1arbl_4361+._table-list_1arbl_4394{margin-top:18px}._table-list_1arbl_4394{display:grid;border:1px solid var(--color-border);border-radius:var(--radius-md);overflow:hidden}._table-row_1arbl_4407{display:grid;grid-template-columns:minmax(140px,2fr) repeat(auto-fit,minmax(96px,1fr));gap:8px 14px;align-items:center;padding:12px 14px;border-bottom:1px solid var(--color-border-subtle);color:var(--color-text-secondary)}._table-row_1arbl_4407:last-child{border-bottom:0}a._table-row_1arbl_4407:hover{background:var(--color-surface-subtle)}._table-row_1arbl_4407>span:first-child{display:grid;gap:2px;min-width:0}._table-row_1arbl_4407 small{color:var(--color-text-muted);font-size:12px}._table-row_1arbl_4407 ._button-row_1arbl_4354{justify-content:flex-end}._table-row_1arbl_4407 ._button-row_1arbl_4354 ._secondary-button_1arbl_318{min-height:32px;padding:0 10px}._metadata-grid_1arbl_4445{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:0 0 18px}._metadata-grid_1arbl_4445>div{display:grid;gap:4px}._metadata-grid_1arbl_4445 dt{color:var(--color-text-muted);font-size:12px;font-weight:800;text-transform:uppercase}._metadata-grid_1arbl_4445 dd{margin:0;color:var(--color-text);font-weight:700}._panel-grid_1arbl_4470{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:18px}._mini-panel_1arbl_4477{padding:14px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._mini-panel_1arbl_4477 h3{margin:0 0 8px;font-size:14px}._mini-panel_1arbl_4477 p{margin:0 0 6px;color:var(--color-text-secondary);line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}._mini-panel_1arbl_4477 p:last-child{margin-bottom:0}@media(max-width:760px){._metadata-grid_1arbl_4445,._panel-grid_1arbl_4470{grid-template-columns:minmax(0,1fr)}._table-row_1arbl_4407{grid-template-columns:minmax(0,1fr);gap:6px}._table-row_1arbl_4407 ._button-row_1arbl_4354{justify-content:flex-start}}