:root{--nx-navy: #0a2d8f;--nx-blue: #006cff;--nx-teal: #599e9f;--nx-mist: #e6edf7;--brand-primary: var(--nx-blue);--brand-accent: #ffffff;--nx-white: #ffffff;--nx-white-a10: rgb(255 255 255 / .1);--nx-white-a16: rgb(255 255 255 / .16);--nx-slate-08: #0f172a;--nx-slate-12: #172033;--nx-slate-16: #1e293b;--nx-slate-22: #25344d;--nx-slate-27: #334155;--nx-slate-36: #475569;--nx-slate-40: #526071;--nx-slate-41: #55627a;--nx-slate-47: #627086;--nx-slate-48: #64748b;--nx-slate-61: #8894ab;--nx-slate-66: #94a3b8;--nx-slate-85: #cbd5e1;--nx-slate-85b: #c9d6ee;--nx-slate-86: #c7d7f2;--nx-slate-88: #d6deea;--nx-slate-90: #dbe4f3;--nx-slate-91: #dfe5ef;--nx-slate-91b: #dce6f5;--nx-slate-94: #e8edf5;--nx-slate-95b: #eaf2ff;--nx-slate-95: #eef2f8;--nx-slate-96c: #eef2ff;--nx-slate-96: #eef5ff;--nx-slate-96b: #f1f5f9;--nx-slate-98b: #f5f9ff;--nx-slate-98: #f8fafd;--nx-slate-08-a40: rgb(15 22 41 / .4);--nx-slate-08-a35: rgb(15 22 41 / .35);--nx-slate-08-a12: rgb(15 23 42 / .12);--nx-slate-08-a08: rgb(15 23 42 / .08);--nx-blue-46: #2563eb;--nx-blue-50: #2f6fed;--nx-blue-76: #9bbcf5;--nx-blue-85: #c7d2fe;--nx-blue-17-a08: rgb(24 42 70 / .08);--nx-blue-49-a16: rgb(0 108 255 / .16);--nx-indigo-28: #3730a3;--nx-indigo-43: #7c3aed;--nx-indigo-50: #6366f1;--nx-indigo-50-a18: rgb(99 102 241 / .18);--nx-cyan-56: #0891b2;--nx-teal-44: #0f766e;--nx-green-37: #166534;--nx-green-39: #176a3a;--nx-green-45: #027a48;--nx-green-45b: #0f7a4f;--nx-green-89: #b7ebc6;--nx-green-92: #bbf7d0;--nx-green-95: #d1fadf;--nx-green-98: #ecfdf3;--nx-green-98b: #f0fdf4;--nx-green-99: #f6fef9;--nx-amber-72: #f59e0b;--nx-amber-76: #eab308;--nx-amber-77: #f0b429;--nx-amber-88: #fed7aa;--nx-amber-90b: #fedf89;--nx-amber-90: #f2e3a6;--nx-amber-91: #fde68a;--nx-amber-93: #ffe6c7;--nx-amber-98: #fff7ed;--nx-amber-99: #fffbeb;--nx-amber-99b: #fffcf5;--nx-orange-30: #7c2d12;--nx-orange-38: #92400e;--nx-orange-38b: #854d0e;--nx-orange-39: #8a4b00;--nx-orange-43: #b93815;--nx-orange-45: #b54708;--nx-orange-46: #c2410c;--nx-orange-60: #d97706;--nx-orange-97: #fff4ed;--nx-red-10: #3b0a0a;--nx-red-29: #7a271a;--nx-red-40: #b42318;--nx-red-40b: #b91c1c;--nx-red-80: #f4b7ae;--nx-red-86b: #fecaca;--nx-red-86: #ffccc7;--nx-red-87: #fbcfca;--nx-red-95: #fdecec;--nx-red-96: #fff1f0;--nx-red-98: #fff7f6;--nx-red-99: #fffbfa;--color-text: var(--nx-slate-12);--color-text-secondary: var(--nx-slate-27);--color-text-muted: var(--nx-slate-48);--color-on-accent: var(--nx-white);--color-danger-text: var(--nx-red-40);--color-success-text: var(--nx-green-45);--color-warning-text: var(--nx-orange-38);--color-surface: var(--nx-white);--color-surface-subtle: var(--nx-slate-98);--color-surface-muted: var(--nx-slate-96b);--color-info-surface: var(--nx-slate-96);--color-danger-surface: var(--nx-red-96);--color-success-surface: var(--nx-green-98);--color-warning-surface: var(--nx-amber-99);--color-border: var(--nx-slate-91);--color-border-subtle: var(--nx-slate-94);--color-border-medium: var(--nx-slate-88);--color-border-strong: var(--nx-slate-85);--color-info-border: var(--nx-blue-76);--color-danger-border: var(--nx-red-86);--color-success-border: var(--nx-green-89);--color-page: var(--nx-mist);--color-focus: var(--brand-primary);--radius-xs: 4px;--radius-sm: 6px;--radius-md: 8px;--radius-lg: 12px;--radius-pill: 999px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 24px;--space-6: 32px;color:var(--color-text);background:var(--nx-mist);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh}a{color:inherit;text-decoration:none}button{font:inherit}:where(a,button,input,select,textarea,summary,[tabindex],[role=button]):focus-visible{outline:2px solid var(--color-focus);outline-offset:2px}._sidebar_1fwh6_183 :where(a,button):focus-visible{outline-color:var(--color-on-accent)}._portal-search_1fwh6_188:focus-within,._cmdk-input-row_1fwh6_189:focus-within{outline:2px solid var(--color-focus);outline-offset:-2px}._visually-hidden_1fwh6_194{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}._screen-center_1fwh6_206,._login-page_1fwh6_207{min-height:100vh;display:grid;place-items:center;padding:24px}._login-panel_1fwh6_214{width:min(440px,100%);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);padding:32px;box-shadow:0 18px 50px var(--nx-blue-17-a08)}._login-panel_1fwh6_214 h1{margin:6px 0 12px;font-size:28px;line-height:1.15}._login-panel_1fwh6_214 p{margin:0 0 24px;color:var(--nx-slate-40);line-height:1.6}._auth-status-panel_1fwh6_235{position:relative}._auth-status-icon_1fwh6_239,._access-denied-icon_1fwh6_240{width:42px;height:42px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-md);background:var(--nx-amber-98);color:var(--nx-orange-46);margin-bottom:14px}._auth-status-details_1fwh6_252,._access-denied-details_1fwh6_253{padding:12px;border:1px solid var(--nx-amber-88);border-radius:var(--radius-sm);background:var(--nx-amber-98);color:var(--nx-orange-30);font-size:13px;line-height:1.45;overflow-wrap:anywhere}._auth-error-actions_1fwh6_264{display:flex;flex-wrap:wrap;gap:10px}._loading-card_1fwh6_270{display:inline-flex;align-items:center;gap:10px;min-height:48px;padding:0 18px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--nx-slate-40);font-weight:700;box-shadow:0 18px 50px var(--nx-blue-17-a08)}._loading-dot_1fwh6_284{width:10px;height:10px;border-radius:var(--radius-pill);background:var(--brand-primary);animation:_pulse-dot_1fwh6_1 1s ease-in-out infinite}._primary-button_1fwh6_292{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;padding:0 16px;border-radius:var(--radius-sm);background:var(--brand-primary);color:var(--color-on-accent);font-weight:700;border:0;cursor:pointer}._primary-button_1fwh6_292:disabled{opacity:.65;cursor:not-allowed}._primary-button_1fwh6_292._compact_1fwh6_312{min-height:36px;padding:0 12px;font-size:14px}._secondary-button_1fwh6_318{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;padding:0 16px;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--nx-slate-22);font-weight:700;cursor:pointer}._secondary-button_1fwh6_318:disabled{opacity:.65;cursor:not-allowed}._danger-button_1fwh6_338{border-color:var(--nx-red-86b);color:var(--nx-red-40b)}._danger-button_1fwh6_338:hover{background:var(--color-danger-surface)}._app-shell_1fwh6_347{min-height:100vh;display:grid;grid-template-columns:248px minmax(0,1fr)}._sidebar_1fwh6_183{background:var(--nx-navy);color:var(--nx-slate-91b);padding:24px 18px}._brand_1fwh6_359{display:block;margin-bottom:28px;color:var(--color-on-accent);font-size:20px;font-weight:800}._nav_1fwh6_367{display:grid;gap:6px}._nav_1fwh6_367 a{padding:10px 12px;border-radius:var(--radius-sm);color:var(--nx-slate-85b)}._nav_1fwh6_367 a:hover{background:var(--nx-white-a10);color:var(--color-on-accent)}._nav_1fwh6_367 a[aria-current=page]{background:var(--nx-white-a16);color:var(--color-on-accent);box-shadow:inset 3px 0 0 var(--nx-teal)}._main_1fwh6_392{min-width:0;padding:28px}._topbar_1fwh6_397{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:24px}._topbar_1fwh6_397 h1{margin:2px 0 0;font-size:28px}._eyebrow_1fwh6_410{margin:0;color:var(--nx-slate-40);font-size:12px;font-weight:800;letter-spacing:0;text-transform:uppercase}._session-menu_1fwh6_419{display:flex;align-items:center;gap:10px;color:var(--nx-slate-40)}._icon-button_1fwh6_426{width:36px;height:36px;display:inline-grid;place-items:center;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--nx-slate-22);cursor:pointer}._icon-button_1fwh6_426._danger_1fwh6_338{color:var(--color-danger-text)}._icon-button_1fwh6_426._danger_1fwh6_338:hover{border-color:var(--nx-red-80);background:var(--color-danger-surface)}._icon-button_1fwh6_426:disabled{opacity:.65;cursor:not-allowed}._surface_1fwh6_452{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);padding:22px}._access-denied_1fwh6_240{max-width:680px;display:flex;align-items:flex-start;gap:14px}._access-denied_1fwh6_240 h2{margin:0 0 8px}._access-denied_1fwh6_240 p{margin:0;color:var(--nx-slate-40);line-height:1.6}._access-denied_1fwh6_240 ._access-denied-details_1fwh6_253{margin-top:12px}@keyframes _pulse-dot_1fwh6_1{0%,to{opacity:.35;transform:scale(.8)}50%{opacity:1;transform:scale(1)}}._section-header_1fwh6_493{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px}._section-header_1fwh6_493 h2{margin:0;font-size:18px}._section-copy_1fwh6_506{margin:4px 0 0;color:var(--color-text-muted);font-size:14px}._section-gap_1fwh6_512{margin-top:18px}._status-pill_1fwh6_516{padding:5px 9px;border-radius:var(--radius-pill);background:var(--nx-slate-95b);color:var(--nx-navy);font-size:12px;font-weight:800}._queue-grid_1fwh6_525,._settings-list_1fwh6_526{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}._queue-grid_1fwh6_525>div,._settings-list_1fwh6_526>div,._settings-list_1fwh6_526>a,._search-placeholder_1fwh6_535{min-height:96px;border:1px solid var(--color-border);border-radius:var(--radius-md);display:grid;place-items:center;color:var(--nx-slate-40);background:var(--color-surface-subtle)}._settings-list_1fwh6_526>a:hover{border-color:var(--color-info-border);color:var(--nx-navy);background:var(--color-info-surface)}._portal-search_1fwh6_188{display:grid;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:10px;border:1px solid var(--color-border-strong);border-radius:var(--radius-md);padding:0 12px;background:var(--color-surface)}._portal-search_1fwh6_188 svg{color:var(--nx-slate-40)}._portal-search_1fwh6_188 input{width:100%;border:0;padding:14px 0;color:var(--color-text);background:transparent;font:inherit;outline:none}._settings-list_1fwh6_526{grid-template-columns:repeat(3,minmax(0,1fr))}._record-list_1fwh6_583{display:grid;grid-template-columns:minmax(0,1fr);gap:12px}._asset-layout_1fwh6_589{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;align-items:start}._asset-toolbar_1fwh6_596{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,150px) minmax(0,150px) auto;gap:10px;margin-bottom:18px}._asset-toolbar_1fwh6_596 input,._asset-toolbar_1fwh6_596 select{width:100%;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px 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var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._asset-assignment-row_1fwh6_638>div,._asset-software-row_1fwh6_639>div{display:grid;gap:4px;min-width:0}._asset-software-list_1fwh6_664{display:grid;gap:8px}._asset-software-form_1fwh6_669{display:grid;grid-template-columns:repeat(2,minmax(0,1fr)) auto;gap:10px;align-items:end;margin-top:10px}._ticket-asset-item-row_1fwh6_677{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:center}._ticket-asset-item_1fwh6_640{display:grid;gap:4px;padding:10px 12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ticket-asset-item_1fwh6_640:hover{border-color:var(--color-info-border);background:var(--color-info-surface)}._asset-link-form_1fwh6_621{margin-top:10px}._relation-form_1fwh6_702{grid-template-columns:minmax(0,1fr) 180px auto;align-items:end;margin-top:0}._asset-link-form_1fwh6_621 label{display:grid;gap:7px;color:var(--color-text-secondary);font-size:14px;font-weight:700}._asset-link-form_1fwh6_621 select{width:100%;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px 12px;color:var(--color-text);background:var(--color-surface);font:inherit}._compact-header_1fwh6_726{margin-bottom:10px}._surface-subsection_1fwh6_730{display:grid;gap:12px;margin-top:20px;padding-top:18px;border-top:1px solid var(--color-border)}._empty-state_1fwh6_738{min-height:120px;display:grid;place-items:center;border:1px dashed var(--color-border-strong);border-radius:var(--radius-md);color:var(--nx-slate-47);background:var(--color-surface-subtle)}._empty-state_1fwh6_738._compact_1fwh6_312{min-height:72px}._empty-state_1fwh6_738._error_1fwh6_752,._form-error_1fwh6_753{color:var(--color-danger-text);background:var(--color-danger-surface);border-color:var(--color-danger-border)}._form-success_1fwh6_759,._success-banner_1fwh6_760{border:1px solid 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label{display:inline-flex;gap:8px;align-items:center;color:var(--color-text-muted);font-size:13px;font-weight:700}._queue-pagination_1fwh6_810 select{min-height:34px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:6px 28px 6px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._portal-ticket-list_1fwh6_837{display:grid;gap:12px}._portal-ticket-item_1fwh6_842{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:18px;align-items:center;min-height:104px;padding:16px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._portal-ticket-item_1fwh6_842:hover{border-color:var(--color-info-border);background:var(--color-info-surface)}._portal-ticket-item_1fwh6_842 strong{display:block;margin-top:4px;color:var(--color-text)}._portal-ticket-item_1fwh6_842 p{margin:7px 0 0;color:var(--color-text-muted);line-height:1.5;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}._portal-ticket-meta_1fwh6_875{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}._ticket-row_1fwh6_882{display:grid;grid-template-columns:90px minmax(180px,1.4fr) 130px 110px 110px minmax(120px,.8fr);gap:14px;align-items:center;min-height:52px;padding:0 14px;border-bottom:1px solid var(--color-border-subtle);color:var(--color-text-secondary)}._ticket-row_1fwh6_882:last-child{border-bottom:0}._ticket-row_1fwh6_882:not(._ticket-row-head_1fwh6_897):hover{background:var(--color-surface-subtle)}._ticket-row_1fwh6_882:not(._ticket-row-head_1fwh6_897)._active_1fwh6_385{background:var(--color-info-surface);box-shadow:inset 3px 0 0 var(--brand-primary)}._ticket-row_1fwh6_882[role=button]{cursor:pointer}._ticket-row-head_1fwh6_897{min-height:42px;background:var(--color-surface-muted);color:var(--color-text-muted);font-size:12px;font-weight:800;text-transform:uppercase}._agent-ticket-row_1fwh6_919{grid-template-columns:var(--agent-row-columns, 28px 90px minmax(180px, 1.4fr) 130px 110px 110px minmax(120px, .8fr) minmax(120px, .8fr))}._agent-ticket-row_1fwh6_919 input[type=checkbox]{width:16px;height:16px}._ticket-preview-panel_1fwh6_928{position:sticky;top:18px;display:grid;grid-template-columns:minmax(0,1fr);gap:14px;min-width:0;padding:16px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface)}._ticket-preview-header_1fwh6_942{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}._ticket-preview-header_1fwh6_942 h3,._ticket-preview-panel_1fwh6_928 h4,._ticket-preview-panel_1fwh6_928 p{margin:0}._ticket-preview-header_1fwh6_942 h3{margin-top:3px;font-size:20px}._ticket-preview-panel_1fwh6_928 h4{font-size:16px;line-height:1.35}._ticket-preview-panel_1fwh6_928 p{color:var(--nx-slate-36);line-height:1.6;overflow:hidden;display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical}._ticket-preview-notice_1fwh6_974{display:flex;align-items:center;justify-content:space-between;gap:10px;min-height:40px;padding:9px 10px;border:1px solid var(--nx-green-92);border-radius:var(--radius-md);background:var(--nx-green-98b);color:var(--nx-green-37);font-size:13px;font-weight:800}._ticket-preview-notice_1fwh6_974._error_1fwh6_752{border-color:var(--color-danger-border);background:var(--color-danger-surface);color:var(--color-danger-text)}._ticket-preview-notice_1fwh6_974 button{display:inline-grid;place-items:center;width:26px;height:26px;border:0;border-radius:var(--radius-sm);background:transparent;color:inherit;cursor:pointer}._ticket-preview-notice_1fwh6_974 button:hover{background:var(--nx-slate-08-a08)}._ticket-preview-metrics_1fwh6_1011{display:flex;flex-wrap:wrap;gap:8px;align-items:center}._ticket-preview-metrics_1fwh6_1011>span:not(._status-chip_1fwh6_1018):not(._sla-badge_1fwh6_1018){display:inline-flex;align-items:center;min-height:28px;padding:0 9px;border:1px solid var(--color-border-medium);border-radius:var(--radius-pill);background:var(--color-surface-subtle);color:var(--nx-slate-36);font-size:12px;font-weight:800;text-transform:uppercase}._ticket-preview-facts_1fwh6_1032{display:grid;gap:10px;margin:0}._ticket-preview-facts_1fwh6_1032 div{display:grid;gap:4px;padding:10px;border:1px solid var(--color-border-subtle);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ticket-preview-facts_1fwh6_1032 dt{display:inline-flex;align-items:center;gap:6px;color:var(--color-text-muted);font-size:12px;font-weight:800;text-transform:uppercase}._ticket-preview-facts_1fwh6_1032 dd{margin:0;color:var(--color-text);font-weight:700}._ticket-preview-actions_1fwh6_1063{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}._ticket-preview-actions_1fwh6_1063 ._secondary-button_1fwh6_318{justify-content:center;min-height:38px}._ticket-preview-reply_1fwh6_1074{display:grid;grid-template-columns:minmax(0,1fr);gap:8px;padding-top:2px}._ticket-preview-reply-head_1fwh6_1081{display:flex;align-items:center;justify-content:space-between;gap:10px}._ticket-preview-reply_1fwh6_1074 label{color:var(--nx-slate-36);font-size:12px;font-weight:800;text-transform:uppercase}._ticket-preview-reply-mode_1fwh6_1095{display:inline-grid;grid-template-columns:repeat(2,minmax(0,1fr));min-height:30px;padding:2px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ticket-preview-reply-mode_1fwh6_1095 button{min-width:72px;border:0;border-radius:var(--radius-sm);background:transparent;color:var(--color-text-muted);font:inherit;font-size:12px;font-weight:800;cursor:pointer}._ticket-preview-reply-mode_1fwh6_1095 button._active_1fwh6_385{background:var(--color-surface);color:var(--nx-navy);box-shadow:0 1px 2px var(--nx-slate-08-a12)}._ticket-preview-reply-mode_1fwh6_1095 button:disabled{cursor:not-allowed;opacity:.65}._ticket-preview-reply_1fwh6_1074 textarea{width:100%;resize:vertical;min-height:96px;border:1px solid var(--color-border-strong);border-radius:var(--radius-md);padding:10px 12px;color:var(--color-text);background:var(--color-surface);font:inherit;line-height:1.5}._ticket-preview-reply_1fwh6_1074 textarea:focus{border-color:var(--brand-primary);outline:3px solid var(--nx-blue-49-a16)}._reply-macro-panel_1fwh6_1146{display:grid;gap:8px;padding:10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._reply-macro-row_1fwh6_1155,._reply-macro-actions_1fwh6_1156,._reply-macro-save_1fwh6_1157{display:flex;flex-wrap:wrap;gap:8px;align-items:center}._reply-macro-row_1fwh6_1155 select,._reply-macro-actions_1fwh6_1156 select,._reply-macro-actions_1fwh6_1156 input,._reply-macro-save_1fwh6_1157 input{min-height:34px;min-width:0;flex:1 1 120px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:0 10px;background:var(--color-surface);color:var(--color-text);font:inherit}._reply-macro-save_1fwh6_1157 input{flex-basis:180px}._ticket-preview-reply-actions_1fwh6_1183{display:flex;align-items:center;justify-content:flex-end;gap:8px}._preview-file-input_1fwh6_1190{flex:1 1 auto;min-width:0;min-height:40px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:7px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._preview-file-input_1fwh6_1190::file-selector-button{min-height:28px;margin-right:10px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--color-text);font:inherit;font-weight:800;cursor:pointer}._preview-file-input_1fwh6_1190:disabled{cursor:not-allowed;opacity:.65}._preview-file-input_1fwh6_1190._loading_1fwh6_270{border-color:var(--color-info-border);background:var(--color-info-surface)}._comment-file-input_1fwh6_1224{max-width:360px}._uploading-inline_1fwh6_1228{display:inline-flex;align-items:center;gap:6px;color:var(--nx-navy);font-size:13px;font-weight:800}._ticket-preview-reply-actions_1fwh6_1183 ._primary-button_1fwh6_292{flex:0 0 auto}._ticket-preview-activity_1fwh6_1241{display:grid;gap:10px;padding-top:2px}._ticket-preview-section-header_1fwh6_1247{display:flex;align-items:center;justify-content:space-between;gap:10px}._ticket-preview-section-header_1fwh6_1247 h4{margin:0;color:var(--color-text);font-size:15px}._ticket-preview-section-header_1fwh6_1247 span{display:inline-flex;align-items:center;justify-content:center;min-width:28px;min-height:24px;padding:0 8px;border-radius:var(--radius-pill);background:var(--color-surface-muted);color:var(--nx-slate-36);font-size:12px;font-weight:800}._ticket-preview-activity-list_1fwh6_1274{display:grid;gap:8px}._ticket-preview-activity-item_1fwh6_1279{display:grid;gap:6px;padding:10px;border:1px solid var(--color-border-subtle);border-left-width:4px;border-radius:var(--radius-md);background:var(--color-surface)}._ticket-preview-activity-item_1fwh6_1279 div{display:flex;justify-content:space-between;gap:10px}._ticket-preview-activity-item_1fwh6_1279 strong{color:var(--color-text);font-size:13px}._ticket-preview-activity-item_1fwh6_1279 span,._ticket-preview-activity-item_1fwh6_1279 small{color:var(--color-text-muted);font-size:12px;white-space:nowrap}._ticket-preview-activity-item_1fwh6_1279 p{display:-webkit-box;margin:0;overflow:hidden;color:var(--nx-slate-36);font-size:13px;line-height:1.45;-webkit-box-orient:vertical;-webkit-line-clamp:2}._ticket-preview-activity-files_1fwh6_1318{display:flex;flex-wrap:wrap;gap:6px}._ticket-preview-activity-files_1fwh6_1318 button{max-width:100%;min-height:30px;overflow:hidden;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);padding:0 8px;background:var(--color-surface-subtle);color:var(--nx-navy);font:inherit;font-size:12px;font-weight:800;text-overflow:ellipsis;white-space:nowrap;cursor:pointer}._ticket-preview-activity-files_1fwh6_1318 button:hover{border-color:var(--color-info-border);background:var(--color-info-surface)}._ticket-preview-activity-files_1fwh6_1318 button:disabled{cursor:progress;opacity:.7}._queue-toolbar_1fwh6_1351{display:grid;grid-template-columns:minmax(220px,1.3fr) repeat(6,minmax(120px,1fr)) auto;gap:10px;align-items:center}._queue-toolbar_1fwh6_1351 select,._queue-toolbar_1fwh6_1351 input{width:100%;min-height:38px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:8px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._queue-search_1fwh6_1370{display:grid;grid-template-columns:auto minmax(0,1fr);gap:8px;align-items:center;min-height:38px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:0 10px;background:var(--color-surface)}._queue-search_1fwh6_1370 input{min-height:36px;border:0;padding:0}._status-chip_1fwh6_1018,._priority_1fwh6_1389,._sla-badge_1fwh6_1018{width:fit-content;padding:4px 8px;border-radius:var(--radius-pill);font-size:12px;font-weight:800;text-transform:capitalize}._status-chip_1fwh6_1018{background:var(--color-surface-muted);color:var(--nx-slate-36)}._priority-low_1fwh6_1404{background:var(--color-success-surface);color:var(--color-success-text)}._priority-medium_1fwh6_1409{background:var(--color-warning-surface);color:var(--nx-orange-45)}._priority-high_1fwh6_1414{background:var(--color-danger-surface);color:var(--color-danger-text)}._priority-critical_1fwh6_1419{background:var(--nx-red-10);color:var(--color-on-accent)}._sla-none_1fwh6_1424,._sla-paused_1fwh6_1425{background:var(--color-surface-muted);color:var(--color-text-muted)}._sla-ok_1fwh6_1430,._sla-met_1fwh6_1431{background:var(--color-success-surface);color:var(--color-success-text)}._sla-risk_1fwh6_1436{background:var(--color-warning-surface);color:var(--nx-orange-45)}._sla-breached_1fwh6_1441{background:var(--color-danger-surface);color:var(--color-danger-text)}._sla-prediction-badge_1fwh6_1446{display:grid;gap:4px;padding:10px 12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._sla-prediction-headline_1fwh6_1455{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:4px 10px}._sla-prediction-label_1fwh6_1463{font-size:13px;font-weight:800}._sla-prediction-eta_1fwh6_1468{font-size:12px;font-weight:700}._sla-prediction-rationale_1fwh6_1473{color:var(--color-text-muted);font-size:12px;line-height:1.5}._sla-prediction-risk_1fwh6_1479{border-color:var(--nx-red-87);background:var(--color-danger-surface)}._sla-prediction-risk_1fwh6_1479 ._sla-prediction-label_1fwh6_1463,._sla-prediction-risk_1fwh6_1479 ._sla-prediction-eta_1fwh6_1468{color:var(--color-danger-text)}._sla-prediction-muted_1fwh6_1489{border-color:var(--color-border);background:var(--color-surface-subtle)}._sla-prediction-muted_1fwh6_1489 ._sla-prediction-label_1fwh6_1463,._sla-prediction-muted_1fwh6_1489 ._sla-prediction-eta_1fwh6_1468{color:var(--color-text-muted)}._form-grid_1fwh6_1499{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}._form-grid_1fwh6_1499 label{display:grid;gap:7px;color:var(--color-text-secondary);font-size:14px;font-weight:700}._form-fieldset_1fwh6_1513{margin:0;border:1px solid var(--color-border);border-radius:var(--radius-md);padding:14px}._form-fieldset_1fwh6_1513 legend{padding:0 6px;color:var(--color-text-secondary);font-size:14px;font-weight:800}._condition-grid_1fwh6_1527{display:grid;grid-template-columns:minmax(120px,1fr) 160px minmax(120px,1fr);gap:10px}._workflow-builder-list_1fwh6_1533{display:grid;gap:10px}._condition-grid-with-action_1fwh6_1538{grid-template-columns:minmax(120px,1fr) 160px minmax(120px,1fr) auto}._action-grid-with-action_1fwh6_1542{grid-template-columns:180px minmax(0,1fr) auto}._action-param-control_1fwh6_1546{min-width:0}._action-param-stack_1fwh6_1550{display:grid;gap:8px;min-width:0}._builder-add_1fwh6_1556{margin-top:10px}._span-wide_1fwh6_1560{grid-column:span 2}._single-column_1fwh6_1564{grid-template-columns:1fr}._checkbox-row_1fwh6_1568{align-content:center;grid-template-columns:auto 1fr}._checkbox-row_1fwh6_1568 input{width:16px;height:16px}._form-grid_1fwh6_1499 input,._form-grid_1fwh6_1499 select,._form-grid_1fwh6_1499 textarea,._comment-form_1fwh6_1581 textarea{width:100%;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px 12px;color:var(--color-text);background:var(--color-surface);font:inherit}._form-grid_1fwh6_1499 textarea,._comment-form_1fwh6_1581 textarea{resize:vertical}._span-2_1fwh6_1596{grid-column:span 2}._form-actions_1fwh6_1600{display:flex;justify-content:flex-end;gap:10px}._toolbar-actions_1fwh6_1606{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:10px}._toolbar-actions_1fwh6_1606 select{min-width:190px;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:9px 10px;color:var(--color-text);background:var(--color-surface);font:inherit}._checkbox-label_1fwh6_1624{display:inline-flex;align-items:center;gap:8px}._checkbox-label_1fwh6_1624 input{width:16px;height:16px}._day-picker_1fwh6_1635{display:flex;flex-wrap:wrap;gap:8px}._day-picker_1fwh6_1635 label{display:inline-flex;align-items:center;gap:6px;min-height:34px;padding:0 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--color-text-secondary);font-size:13px;font-weight:700}._day-picker_1fwh6_1635 input{width:14px;height:14px}._calendar-holidays_1fwh6_1660{display:grid;gap:10px;padding-top:8px;border-top:1px solid var(--color-border-subtle)}._calendar-holidays_1fwh6_1660 h3{margin:0;color:var(--color-text);font-size:15px}._holiday-form_1fwh6_1673,._holiday-row_1fwh6_1674{display:grid;grid-template-columns:150px minmax(0,1fr) 120px 120px auto;gap:8px;align-items:center}._holiday-list_1fwh6_1681,._sla-recalculation_1fwh6_1686{display:grid;gap:8px}._holiday-row_1fwh6_1674{min-height:38px;padding:8px 10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._holiday-row_1fwh6_1674 span{color:var(--nx-slate-40);font-size:13px}._segmented-control_1fwh6_1704{display:inline-flex;padding:3px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._segmented-control_1fwh6_1704 button{min-width:44px;min-height:32px;border:0;border-radius:var(--radius-sm);background:transparent;color:var(--nx-slate-40);font:inherit;font-weight:800;cursor:pointer}._segmented-control_1fwh6_1704 button._active_1fwh6_385{background:var(--color-surface);color:var(--nx-navy);box-shadow:0 1px 3px var(--nx-slate-08-a12)}._row-actions_1fwh6_1730{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}._saved-view-panel_1fwh6_1737{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;padding:10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._saved-view-list_1fwh6_1748,._saved-view-form_1fwh6_1749,._saved-view-chip_1fwh6_1750{display:flex;flex-wrap:wrap;align-items:center;gap:8px}._saved-view-chip_1fwh6_1750{min-height:34px;padding:3px 4px 3px 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface)}._saved-view-chip_1fwh6_1750._active_1fwh6_385{border-color:var(--color-info-border);background:var(--color-info-surface)}._saved-view-chip_1fwh6_1750>button:first-child{border:0;background:transparent;color:var(--nx-navy);font:inherit;font-weight:800;cursor:pointer}._saved-view-form_1fwh6_1749 input{min-height:34px;min-width:min(220px,100%);padding:0 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-md);background:var(--color-surface)}._column-picker_1fwh6_1788{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface)}._column-picker_1fwh6_1788 label{display:inline-flex;align-items:center;gap:6px;min-height:30px;color:var(--nx-slate-36);font-size:13px;font-weight:800}._bulk-action-bar_1fwh6_1809{align-items:center}._bulk-selection-summary_1fwh6_1813{display:inline-flex;align-items:center;min-height:34px;padding:0 10px;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--nx-slate-22);font-size:13px;font-weight:800}._section-gap-small_1fwh6_1826{margin-top:12px}._approval-comment_1fwh6_1830{margin-bottom:14px}._detail-layout_1fwh6_1834{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}._back-link_1fwh6_1841{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:0 14px;margin-bottom:18px;border:1px solid var(--color-border-medium);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--nx-slate-22);font-weight:700}._back-link_1fwh6_1841:hover{border-color:var(--color-info-border);color:var(--nx-navy);background:var(--color-info-surface)}._ticket-title-row_1fwh6_1861{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}._ticket-title-row_1fwh6_1861 h2{margin:2px 0 0;font-size:24px}._ticket-command-strip_1fwh6_1873{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:16px;padding:12px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._ticket-command-metrics_1fwh6_1885,._ticket-command-actions_1fwh6_1886{display:flex;align-items:center;flex-wrap:wrap;gap:8px}._ticket-command-metrics_1fwh6_1885 span:not(._status-chip_1fwh6_1018){display:inline-flex;align-items:center;min-height:28px;padding:0 9px;border:1px solid var(--color-border-medium);border-radius:var(--radius-pill);background:var(--color-surface);color:var(--nx-slate-36);font-size:12px;font-weight:800;text-transform:capitalize}._ticket-command-actions_1fwh6_1886 ._secondary-button_1fwh6_318{min-height:32px}._ticket-state-resolved_1fwh6_1911,._ticket-state-closed_1fwh6_1912{background:var(--color-success-surface);color:var(--color-success-text)}._ticket-state-pending_requester_1fwh6_1917,._ticket-state-pending_internal_1fwh6_1918{background:var(--color-warning-surface);color:var(--nx-orange-45)}._ticket-state-cancelled_1fwh6_1923{background:var(--color-danger-surface);color:var(--color-danger-text)}._ticket-description_1fwh6_1928{margin:18px 0 24px;color:var(--color-text-secondary);line-height:1.7;white-space:pre-wrap}._ticket-subsection_1fwh6_1935{display:grid;gap:12px;margin:0 0 24px}._ticket-subsection_1fwh6_1935 ._section-header_1fwh6_493{margin-bottom:0}._ticket-subsection_1fwh6_1935 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minmax(0,1fr);gap:12px;padding:12px 0;border-bottom:1px solid var(--nx-slate-96b)}@media(max-width:760px){._review-input_1fwh6_4280{grid-template-columns:1fr}}._muted-text_1fwh6_4295{color:var(--color-text-muted)}._query-error_1fwh6_4300{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border:1px solid var(--color-danger-border);border-radius:var(--radius-sm)}._internal-note_1fwh6_4312 textarea{border-color:var(--nx-amber-76);background:var(--color-warning-surface)}._internal-note-banner_1fwh6_4317{padding:6px 10px;border:1px solid var(--nx-amber-90);border-radius:var(--radius-sm);background:var(--color-warning-surface);color:var(--nx-orange-38b);font-size:13px;font-weight:700}._button-row_1fwh6_4328{display:flex;flex-wrap:wrap;align-items:center;gap:8px}._form-stack_1fwh6_4335{display:grid;gap:16px}._form-stack_1fwh6_4335>label:not(._checkbox-row_1fwh6_1568){display:grid;gap:7px;color:var(--color-text-secondary);font-size:14px;font-weight:700}._form-stack_1fwh6_4335>label:not(._checkbox-row_1fwh6_1568)>input,._form-stack_1fwh6_4335>label:not(._checkbox-row_1fwh6_1568)>select,._form-stack_1fwh6_4335>label:not(._checkbox-row_1fwh6_1568)>textarea{width:100%;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px 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._secondary-button_1fwh6_318{min-height:32px;padding:0 10px}._metadata-grid_1fwh6_4419{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:0 0 18px}._metadata-grid_1fwh6_4419>div{display:grid;gap:4px}._metadata-grid_1fwh6_4419 dt{color:var(--color-text-muted);font-size:12px;font-weight:800;text-transform:uppercase}._metadata-grid_1fwh6_4419 dd{margin:0;color:var(--color-text);font-weight:700}._panel-grid_1fwh6_4444{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:18px}._mini-panel_1fwh6_4451{padding:14px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}._mini-panel_1fwh6_4451 h3{margin:0 0 8px;font-size:14px}._mini-panel_1fwh6_4451 p{margin:0 0 6px;color:var(--color-text-secondary);line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}._mini-panel_1fwh6_4451 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var(--space-3);font-size:14px}._primary_1fxmz_21{background:var(--brand-primary);color:var(--color-on-accent)}._secondary_1fxmz_26{border-color:var(--color-border-medium);background:var(--color-surface);color:var(--color-text-secondary)}._danger_1fxmz_32{border-color:var(--color-danger-border);background:var(--color-surface);color:var(--color-danger-text)}._danger_1fxmz_32:hover{background:var(--color-danger-surface)}._ghost_1fxmz_42{background:transparent;color:var(--color-text-secondary)}._ghost_1fxmz_42:hover{background:var(--color-surface-muted)}._button_1fxmz_1:disabled,._button_1fxmz_1[aria-disabled=true]{opacity:.65;cursor:not-allowed}._spinner_1fxmz_57{width:14px;height:14px;border:2px solid currentColor;border-right-color:transparent;border-radius:var(--radius-pill);animation:_spin_1fxmz_57 .7s linear infinite}@keyframes _spin_1fxmz_57{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){._spinner_1fxmz_57{animation:none}}._withReason_1fxmz_78{display:inline-grid;gap:var(--space-1);justify-items:start}._reason_1fxmz_84{color:var(--color-text-muted);font-size:12px}._dialog_1wo7b_1{width:min(480px,calc(100vw - 2 * var(--space-4)));padding:0;border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface);color:var(--color-text);box-shadow:0 24px 60px var(--nx-slate-08-a35)}._dialog_1wo7b_1::backdrop{background:var(--nx-slate-08-a40)}._content_1wo7b_15{display:grid;gap:var(--space-4);padding:var(--space-5)}._title_1wo7b_21{margin:0;font-size:18px}._body_1wo7b_26{color:var(--color-text-secondary);font-size:14px;line-height:1.5}._actions_1wo7b_32{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:var(--space-2)}._field_1bf9e_1{display:grid;gap:7px;align-content:start;min-width:0}._field_1bf9e_1>._label_1bf9e_10{display:block;color:var(--color-text-secondary);font-size:14px;font-weight:700}._field_1bf9e_1>._label_1bf9e_10[data-required]:after{content:" *";color:var(--color-danger-text)}._control_1bf9e_23{width:100%;border:1px solid var(--color-border-strong);border-radius:var(--radius-sm);padding:10px var(--space-3);background:var(--color-surface);color:var(--color-text);font:inherit}._control_1bf9e_23[aria-invalid=true]{border-color:var(--color-danger-text)}._textarea_1bf9e_37{resize:vertical}._hint_1bf9e_41,._error_1bf9e_42{margin:0;font-size:12px;font-weight:400}._hint_1bf9e_41{color:var(--color-text-muted)}._error_1bf9e_42{color:var(--color-danger-text)}